Restaurant Booking Conditions

Restaurant Booking Conditions

Allergies

All of our food may contain traces of all 13 notifiable food allergens which are used daily, everywhere in our building. We are unable to accommodate the dietary needs of any guest with a serious or life-threatening allergy to any food, including but not limited to Celery, Gluten, Eggs, Fish, Lupin, Milk, Molluscs, Mustard, Peanuts, Sesame seeds, Shellfish, Soya, Sulphites and Tree nuts. Please check with your guests before confirming your booking.

Pre-Payments

All bookings are required to pay a £10 per person non-refundable pre-payment and to authorise the capture of valid credit card details. Pre-payments are redeemable against the final food and drink bill for the corresponding table booking only, provided any amendments or cancellations have been made in accordance with our terms and conditions. Your card details are securely held by our PCI Compliant Payment Gateway

Bookings of up to 8 people

Cancellations or amendments: must be made with at least 48 hrs notice

In the event of a late cancellation, no-show or if your party drops in number with short notice, a £10 per person charge will apply. Tardiness longer than 20 minutes may result in the cancellation of your booking, where the late cancellation policy will be enforced.

If you wish to cancel your booking in accordance with our terms, your pre-payment can be carried over to a new booking up to 1 additional time. It is not possible to refund a pre-payment at any time.

Bookings over 8 people, private dining room & preorder parties

Please note your booing may qualify for more than one of the following

Booking times: In order to give you and our other tables the best possible service, it is very important that large bookings stay on schedule. Your reservation time is the time we expect to seat you at the table. If you would like to enjoy a drink with your guests beforehand, please communicate to them an arrival time of 30 minutes prior to your reservation in order to allow for this.

Cancellations: In the event of a no show or cancellation, pre-payments will not be refunded or transferred. Tardiness in excess of 20 minutes may result in the cancellation of your booking, where the late cancellation policy will be enforced.

Amendments: Final numbers for large bookings are due at least 1 week in advance of your arrival. If your party drops in number with short notice, a £10 per person charge will apply and cannot be used as a credit towards the corresponding booking’s final bill.

Private Dining Room: If you have specifically requested the use of our private dining room, this requires a pre-order menu at a minimum price of £75 per person for 8 people or above. If you have not requested the private dining room but your party is larger than 8 people, we may be required to seat your table in the private room due to maximum table capacity restrictions in the bar/restautant,

Pre orders: Any booking over 8 people may require a pre-order. Orders for food choices and any dietary requirements must be made 1 week in advance. All pre-ordered food must be paid in one full transaction, via BACS transfer, no later than 1 week in advance. If you party drops in number with short notice, any payment already made for pre-ordered food cannot be used as a credit towards the corresponding booking’s final bill.

Parties over 16 people

Requirements in addition to the above will be communicated to you individually.

Special Promotions

At times we offer set menus or special events for which pre-payment in full is required (including but not limited to: Valentine’s Day, New Year’s Eve, etc.). For these bookings, no refunds or transfers of pre-payment can be accommodated.

Corkage

Guests are welcome to supply up to 2 bottles of their own wine per booking, for which corkage will be charged at £30 per 35ml-750ml bottle of still wine and £50 per 350ml-750ml bottle of sparkling wine.

Cakeage

Please let us know in advance if you intend to bring an occasion cake to your booking. Should you wish to consume outside food/cake as a substitute to purchasing our desserts, a charge of £12 per person will be incurred for the whole table.

Garden reservations

Additional space in the restaurant will not be reserved for tables booked in the garden should the weather prohibit dining outside.

Charitable Donations

We add a discretionary £1 charge to each bill to support the work of a local charity chosen by our team.

Disaster Disclaimer!

The proprietors shall accept no liability for all actual or alleged loss, liability, damage, compensation, injury, sickness, disease, death, medical payment, defence cost, cost, expense or any other amount, directly or indirectly and regardless of any other cause contributing concurrently or in any sequence, originating from, caused by, arising out of, contributed to by, resulting from, or otherwise in connection with a Communicable Disease or the fear or threat (whether actual or perceived) of a Communicable Disease.

1 Feb 2025